Hotel Ivy, a Luxury Collection Hotel, Minneapolis

The overall experience was satisfactory, and it's worth mentioning that the hotel breakfast is amazing. Additionally, the spa facilities were outstanding, with the steam shower being a particular highlight. It's worth noting that the spa amenities, including the steam shower, are available to all guests who make a same-day booking. If you want to use any other spa services those need to be booked at least a month or 2 in advanced. The room was pleasant, though not exceptionally remarkable. The bathroom featured a decent shower, but in my view, they attempted to include too much given the limited space. Opting for a high-quality shower instead of a bathtub might have been a better choice. We decided to try desserts from both hotel restaurants – the cheesecake and the Tres Leches. Although both items were initially charged to the room, there was an issue with the Tres Leches, resulting in a $75 charge. However, the hotel promptly rectified the mistake by issuing a full refund. The staff exhibited professionalism and successfully made amends for the error, contributing to an overall positive impression. The room was the "upgraded" single king, that being said for it being the upgraded room it was less than impressive.

Overall experience was good. The room was nice but not overly impressive. The bathroom shower was pretty decent, in my opinion they tried to put to much in the bathroom for its size. They'd have done better to put in a killer shower rather than including a small tub. We ordered dinner without nuts due to a nut allergy, later ordered desert and received that with nuts. Fortunately we were able to avoid an issue there. The staff were professional and made up for the mistake.